HOME EMERGENCY

The NEG provides a truly 24 hour, home emergency response for all trades, improving service to insurance companies and maintenance companies all over the UK.
For domestic customers we do not over-charge and our prices are very competitive and open with no hidden costs or surprises.
We can take first notification of claim, validation against policy date and terms, take excess payments and report/upload to your own systems.
We are already improving other companies’ service through our home emergency response, speak to us today to find out how we can improve yours.

• Plumbing – leaks and blockages
• Heating – gas safe engineers to restore central heating
• Blocked drains
• Boarding / securing – smashed windows / doors
• Break-ins – securing property
• Locksmiths – locked out, lock changes, broken locks and mechanisms
• Roofing – leaks, broken tiles, flashing, ridges
• Domestic and commercial – houses and shop fronts
• Electrical problems
• High security boarding e.g. for jewellers

EFFICIENT CLAIMS FULFILMENT

We specialise entirely in insurance claims
Our dedicated claims team manages every part of the claim
Our bespoke systems and insurance processes make us efficient
We can take first notification and confirm policy validity with you

EVERY BUILDING TRADE COVERED

We cover every building trade domestic/commercial properties
Friendly, professional, courteous and tidy at all times
Quality monitored and work covered by our comprehensive guarantee
WE WILL ALWAYS REPORT WEAR AND TEAR saving you more money

SERVICE MONITORING AND CLAIMS REPORTING

We make sure your policyholder is completely satisfied
Customer survey obtained with the satisfaction note
Standard and bespoke reporting including monthly bordereau
COMING SOON – NEG Live our up to the minute online claims portal